Product support
Describe what you were trying to do and include your company name. Do not send passwords, API keys or confidential project documents in the first email.
Email SiteHQ supportSupport and account data
Get help without sending sensitive information unnecessarily.
The published support channel is hello@site-hq.ai. No public response-time or service-level promise is currently stated.
Export your information
Use the download controls available to authorised users. For a broader account-data request, email from the account address and identify the company.
Request an account-data exportCorrection, closure or deletion
A request does not itself close the workspace, delete records or cancel billing. Identity, authority, scope and applicable retention must be checked first.
Request correction or closureSecurity or service incident
Report the time, affected route and non-sensitive description. Do not email credentials or confidential project files. SiteHQ will use the operational incident and rollback procedure.
Report an incident