Billing

Billing and subscriptions

Understand Free, paid allowances, invoicing and where to get private billing help.

01

Free requires no payment card. Paid access applies only after a valid subscription is reconciled to the selected plan.

02

Billing details and invoice questions are private. Contact support rather than posting them in the community.

03

Subscription cancellation, workspace closure and data deletion are separate actions with different checks.

Important boundary

SiteHQ organises information and prepares records. The customer remains responsible for accurate project facts, competent review, approval, inspection, supervision and construction decisions.